Privacy Policy

Last Updated: April 18, 2025

1. Introduction

Thank you for using Sales Co-Pilot (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Sales Co-Pilot service, including our website, mobile application, and related services (collectively, the “Service”).

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

2. Information We Collect
2.1 Information You Provide to Us

We may collect the following types of information when you register, use our Service, or otherwise interact with us:

  • Account Information: Name, email address, password, company name, job title, profile picture, and other information you provide when creating an account.
  • Payment Information: Credit card details, billing address, and other payment information (processed by our secure payment processor).
  • User Content: Information you input into our system, including notes, contact information, sales data, and other content.
  • Communication Data: When you communicate with us, we collect emails, chat messages, and records of calls.

2.2 Information We Collect Through LinkedIn Integration

When you connect your LinkedIn account to Sales Co-Pilot, we may access and store the following LinkedIn data with your permission:

  • Basic Profile Information: Your name, profile photo, headline, and summary.
  • Contact Information: Email address, phone numbers, and other contact details shared on your LinkedIn profile.
  • Professional Information: Current and past positions, company information, education history, skills, and recommendations.
  • Network Information: Information about your LinkedIn connections, such as their names, job titles, and companies (subject to their privacy settings and LinkedIn’s API limitations).
  • Activity Information: Your posts, articles, and other content shared on LinkedIn (subject to LinkedIn’s API limitations).

2.3 Information We Collect About Companies

Our Service may collect publicly available information about companies, including:

  • Company Profile Data: Company name, website URL, industry, size, location, and founding date.
  • Technology Information: Data about technologies used by the company (collected via our Firecrawl service).
  • Public Financial Information: Publicly available revenue figures, funding rounds, and other financial data.
  • Social Media Presence: Public company social media profiles and activity.

2.4 Information Collected Automatically

When you access or use our Service, we may automatically collect:

  • Device Information: IP address, device type, operating system, browser type, mobile network information, and device identifiers.
  • Usage Data: Pages visited, features used, time spent on pages, links clicked, and other interactions with the Service.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Maintain the Service

  • Set up and manage your account
  • Process payments and maintain subscription records
  • Provide customer support and respond to your requests
  • Generate pre-call reports, email templates, and LinkedIn messages
  • Calculate lead scores based on collected data

3.2 To Improve and Customize the Service

  • Analyze usage patterns to improve functionality
  • Develop new features, products, and services
  • Personalize your experience based on your preferences
  • Test and troubleshoot new features

3.3 For Communication and Marketing

  • Send transactional emails and notifications
  • Provide product updates and promotional offers
  • Conduct surveys and collect feedback
  • Respond to your inquiries and requests

3.4 For Security and Legal Purposes

  • Protect against, identify, and prevent fraud and unauthorized activity
  • Create and maintain a secure environment for all users
  • Enforce our Terms of Service
  • Comply with legal obligations and respond to legal requests

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 With Service Providers

We will not share your information with third-party vendors, service providers, contractors, or agents who perform services for us, such as data hosting, analytics, payment processing, customer service, and marketing assistance.

4.2 With Your Consent

We may share your information with third parties when you have given us your consent to do so, such as when you connect third-party services or applications to your Sales Co-Pilot account.

4.3 For Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction.

4.4 For Legal Purposes

We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to protect our rights or the rights of others.

4.5 In Aggregated or De-identified Form

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes including data analysis, research, and service improvement.

5. LinkedIn Data Usage and Restrictions

When you connect your LinkedIn account to Sales Co-Pilot, we adhere to the following principles:

5.1 Limited Use

We only access LinkedIn data you explicitly authorize us to access, and we only use this data for the specific purposes disclosed in this Privacy Policy and our Terms of Service.

5.2 Restrictions on Use

We will not:

  • Sell LinkedIn member data
  • Use LinkedIn data for employment screening, credit scoring, or similar evaluations
  • Store LinkedIn data longer than necessary to provide our Service
  • Use LinkedIn data in ways that would surprise LinkedIn members
  • Contact individuals unless you have a direct relationship with them or they have given their consent
  • Share LinkedIn data with data brokers or other third parties without your explicit consent

5.3 LinkedIn Member Control

LinkedIn members whose data is accessed through our Service can control and revoke our access to their data through their LinkedIn account settings.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information, we will take reasonable steps to remove it from our systems and records or take steps to anonymize it.

7. Data Security

We have implemented appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and access controls. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing personal information to us.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Update

You can access and update certain information about you from within your account settings.

8.2 Data Portability

You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

8.3 Deletion

You can request that we delete your personal information, subject to certain exceptions provided by law.

8.4 Objection and Restriction

You can object to our processing of your personal information or ask us to restrict processing in certain circumstances.

8.5 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at sales@ccai.ie.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

10. Children’s Privacy

Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@ccai.ie

Address: 59 Brookefield Estate, Kimmage, Dublin 6, Ireland

Phone: 085 269 1214

13. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please see our California Privacy Notice at [link to California Privacy Notice] for more information.

14. European Data Protection Rights

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under applicable data protection laws, including the General Data Protection Regulation (GDPR). Please see our GDPR Compliance Statement at for more information.